Jakarta — In the ballroom of Grand Mercure Kemayoran Jakarta, on 24 January 2026, a name that has long worked behind the scenes of public service was called to the front: Dr. dr. Hj. Yessi Rahmawati, Sp.OG., Subsp. Obginsos., M.H., M.Kes., C.M.C., FISQua. At the 2.0 Award Trends Summit 2026, she received the Inspiring Professional & Leadership Award 2026, presented by GP Rajasa Pranadewa on behalf of Award Magazine—a recognition that honors not only achievement, but the values that shape it.
For Dr. Yessi, leadership has never been a performance. It is a daily discipline—built in corridors, patient queues, and the quiet moments when a family needs direction more than explanation. As Director of RSUD Waluyo Jati Probolinggo (Type B public hospital) and an Obstetrics & Gynecology consultant, she operates at the intersection where policy meets reality: limited time, high demand, and citizens who come with hope that must be handled carefully.
Her professional foundation reflects a commitment to quality as a system. As a KARS surveyor, a health management consultant, and a FISQua fellow, she carries a language of standards, governance, and continuous improvement. Yet what makes her story resonate is how those standards are translated into something patients can actually feel: clarity, dignity, and warmth—especially in a public institution where small anxieties can quickly become big frustrations.
One of the most human expressions of that philosophy is WJ SATIA (Waluyo Jati Sambut Tamu Istimewa Pasien dan Keluarga). In this program, staff members serve as patient hosts—welcoming people from the moment they arrive, guiding them to the right service units, explaining the flow, and accompanying elderly patients or those with mobility limitations. It may sound simple, but to a worried family walking into a hospital, being met with guidance instead of confusion can change the entire emotional temperature of the day.
Then there is the courage to listen. BUNDA CARE (Complain, Apresiation, Response and Education) was designed to ensure that voices don’t get lost in bureaucracy. Built through WhatsApp-based communication and direct handling inside the hospital, it treats complaints not as attacks, but as signals—and appreciation not as flattery, but as direction on what must be protected. The message is clear: a service institution is only as strong as its willingness to respond.
But leadership also needs a backbone—something that keeps improvement steady even when the spotlight moves away. Dr. Yessi frames that backbone through BUGARR (Bersih, Unggul, Gerak Cepat, Aman, Ramah, dan Rapi Kinerjanya), a service culture movement that turns values into habits: clean spaces, safe processes, swift action, warm interaction, and disciplined performance. It is a reminder that excellence is rarely dramatic; it is mostly repetitive.
Her journey is strengthened by a wide professional network and responsibility beyond one institution. Dr. Yessi is active in professional and ethical bodies, including leadership roles within IDI and POGI, and involvement in other healthcare-related organizations. These roles underline a deeper mission: building trust in healthcare is not a solo project—it requires standards, ethics, and continuous development upheld by a community.
Her recognition at the 2026 summit is not a first chapter, but a continuation. From Satyalancana Karya Satya X Tahun (2022) and Adi Strada Leadership (2023) to further acknowledgements for innovation and leadership, the pattern is consistent: she builds systems that keep serving long after the ceremony ends. And that consistency is precisely what “inspiring” looks like in public service—showing up, improving the same things, again and again.
In the end, the Inspiring Professional & Leadership Award 2026 is not simply an emblem for Dr. Yessi. It is a symbol for every public institution that wants to be better without losing its humanity. Her story reminds us that leadership in healthcare is not measured only by what is built—but by how people are treated while walking through it.
Social Media: Facebook: Yessi Dokter Obsgyn | Instagram: @yessi_dokter_obsgyn
